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Why
Permission Based Email Marketing
Matters?
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| Email
Marketing
offers
many
advantages
as a
communication
tool
because
it's
cheap,
easy,
measurable
and
most
important
- effective.
With
proper
campaign
planning
& execution,
email
marketing
can
bring
tremendous
success
to your
business
marketing
goals. |
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| Different
Types
of Email
Marketing: |
- Direct/Promotional:
The
main
purpose
of
this
is
to
attract
customers
by
sending
promotions/offers
to
your
products
or
services
and
increase
customer
base.
- Newsletters:
The
main
purpose
of
this
to
stay
in
touch
with
your
already
existing
customer
base
by
sending
periodic
emails
about
your
products
or
services
enhancements.
- Partner
Emails:
The
main
purpose
of
this
to
advertise
in
partner's
email
list
to
promote
your
products
and
services.
This
is
more
effective
as
it
reaches
the
subscribers
of
your
partner's
list.
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| Email
Marketing
is more
effective
when
it is
permission
based.
Marketers
should
understand
the
difference
between
permission
based
and
unsolicited
emails
where
the
latter
is considered
as "SPAM".
On the
contrary,
permission
based
email
marketing
which
means
that
your
subscribers
have
agreed
to receive
emails
from
you.
Permission
based
email
marketing
lets
you
send
targeted
email
messages
to the
right
people
at the
right
time. |
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| Permission
based
email
marketing
is the
most
cost-effective
marketing
medium
available
to organizations
today.
Marketers
who
leverage
subscriber
behavior
and
use
that
data
to target
and
segment
their
subscribers
deliver
campaigns
that
are
more
profitable
than
those
who
simply
blast
their
emails.
It's
not
just
about
Newsletter
but
rather
can
be used
as any
of the
following
purposes: |
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- Acquisition
- Retention
- Conversion
- Brand
Building
or
Awareness
- Viral
or
Forward
to
Friend
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| Overall,
Permission
based
email
marketing
beats
both
direct
mail
and
web-site
based
marketing
as they
generate
high
response
rates,
easy
and
cheap,
and
shorter
time
to generate
campaigns
that
can
be tested
before
launching
the
actual
campaign. |
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Email
Marketing Checklist
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| Businesses
engage
in email
marketing
to achieve
their
marketing
objectives
and
it's
important
to have
a checklist
of items
for
their
email
marketing
activities
to make
sure
all
of the
items
in the
checklist
are
satisfied
when
you
send
your
email
campaigns.
This
will
greatly
help
in high
response
rates. |
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Different
Types
of Email
Marketing: |
- Check
whether
the
message
is
targeted
to
the
appropriate
audience.
- Make
the
message
more
personalized
and
relevant.
- Check
the
message
whether
it
is
communicating
the
right
content
and
offer.
- Make
the
call
out
action
more
prominent
and
visible
for
your
subscribers
to
take
immediate
action.
- Match
the
subject
line
of
the
message
to
the
actual
content
of
the
email
campaign.
- Test
with
multiple
seed
list
to
check
where
your
message
lands
(inbox
or
junk/spam)
in
different
email
clients.
- Match
the
call
out
action
content
and
the
landing
page
content
identical
for
faster
conversion.
- Look
through
your
past
campaigns
and
decide
the
best
delivery
time
for
high
response
rates.
- Check
your
campaigns
contain
all
items
concerned
to
CAN-SPAM
laws
including
your
postal
address
and
unsubscribe
options.
- Review
your
campaign
metrics
that
includes
receipt
rate,
reader
rate,
click
rate,
bounce
rates,
conversion
rates,
referral
rates
and
others
to
optimize
future
identical
campaigns.
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B2C
Email Marketing
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| It's
important
to understand
not
all
email
marketing
objectives
are
similar.
The
campaign
planning,
execution
and
evaluating
the
metrics
will
vary
based
on your
campaign
objectives.
Similarly,
email
marketing
objectives
for
B2B
and
B2C
are
different
and
it's
important
to have
a different
checklist
while
targeting
your
subscribers. |
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| Even
though
some
steps
are
identical
when
targeting
either
B2B
or B2C,
the
objectives
and
list
size
will
vary
greatly.
B2B
marketing
usually
involves
individual
in an
organization
who
are
interested
in your
products
or services
and
has
long
sales
cycles
and
negotiation
on pricing.
B2C
marketing,
on the
other
hand,
involves
consumers
who
are
ready
to buy
individuals
and
more
loyalty
concerned. |
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| B2C
Email
Marketing
Tips: |
- Have
a
content
strategy
for
each
subscriber
segment
based
on
their
demographics,
interest
or
other
attributes
that
can
let
you
segment
them
in
a
group.
- Conduct
A/B
Split
testing
campaigns
to
small
groups
in
a
list
and
send
the
winner
to
the
rest
of
the
list
for
maximum
response
rates.
- Create
a
process
to
have
long
term
relationship
with
the
subscribers
by
providing
them
with
timely
content
based
on
their
interest
and
demographics.
- Design
dynamic
content
or
one-to-one
marketing
strategy
based
on
subscriber's
past
behavior.
- Offer
freebies
and
encourage
subscribers
to
refer
their
friends
to
subscribe
to
your
newsletter
using
forward
to
friend
form.
- Make
the
purchase
process
or
your
conversion
goal
as
quick
and
as
easy
possible.
- Be
open
about
how
you
use
subscriber's
information
and
provide
visible
and
easy
opt-out
process.
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Tips
for Successful Permission
Based Email Marketing
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| Though
email
marketing
is easy,
cheap,
immediate
and
measurable,
it must
follow
some
rules
to be
compliant
with
industry
spam
laws
to communicate
with
your
subscribers
effectively
and
continuously. |
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| Permission
based
marketing
emails
contains
one
of these
characteristics: |
- Your
subscribers
requested
it
by
filling
your
opt-in
forms
or
from
your
legitimate
partner
list
- The
emails
that
you
send
arrive
on
time
and
relevant
to
the
needs
of
your
subscribers.
- Your
subscribers
should
be
able
to
identify
who
you
are.
- Your
subscribers
should
be
able
to
stop
receiving
your
emails
easily
and
any
time.
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| Tips
for
successful
email
marketing: |
- Provide
double
opt-in
form
that
will
confirm
your
subscriber's
intent
to
join
your
list
and
specify
what
they
get
and
how
frequent
in
the
double
opt-in
confirmation
email
- Track
their
IP
details
used
when
they
subscribed
to
your
list.
- Always
include
why
they
are
receiving
these
emails
from
you
somewhere
in
your
content
or
at
the
footer
as
part
of
other
CAN-SPAM
details.
- Keep
your
list
clean
and
ask
idle
subscribers
to
re-confirm
the
subscription
- Keep
Unsubscribe
link
visible
and
make
the
process
as
easy
as
possible
to
unsubscribe
from
your
list.
- Provide
exclusive
"Manage
Profile/Preference"
area
to
update
their
new
email
address
and
more
unsubscribe
options.
- Do
Not
Sell
or
Rent
list.
- Have
a
process
in
place
to
act
on
your
subscriber's
request
replied
to
your
campaigns.
Don't
leave
your
campaign
replies
unattended.
- Do
not
assume
that
they
like
your
other
newsletters
because
they
opted
in
for
one
of
your
newsletters.
Always,
get
clear
permission
for
each
of
your
list.
- The
emails
that
you
send
arrive
on
time
and
relevant
to
the
needs
of
your
subscribers.
- Your
subscribers
should
be
able
to
identify
who
you
are.
- Your
subscribers
should
be
able
to
stop
receiving
your
emails
easily
and
any
time.
- Don't
email
too
frequently
and
don't
give
longer
gap
between
emails.
It's
important
to
keep
in
constant
touch
with
your
subscribers
with
right
frequency.
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Manage your list effectively
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| Creating
and
managing
list
effectively
and
efficiently
will
help
in your
email
marketing
objectives.
Not
all
email
marketing
efforts
are
similar
and
not
all
lists
in your
organization
have
the
same
purpose.
It's
important
that
online
marketers
should
build
highly-relevant
lists
rather
than
just
email
addresses
to manage
the
list
effectively.
According
to Marketing
Sherpa's
Email
Marketing
Benchmark
Guide,
18%
of companies
with
online
sales
between
25-50
million
have
house
lists
of 100,000
- 500,000
contacts,
while
27%
in the
same
earnings
manage
with
lists
below
50,000.
It shows
the
importance
of quality
of subscribers
in your
list
than
quantity. |
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| Your
subscriber's
interest
and
response
rates
define
your
list
efficiency.
Your
email
messages
should
be personalized
to your
subscribers
in order
to keep
them
active
and
your
list
should
be able
to collect
important
data
about
your
subscribers
to keep
it personalized
and
effective. |
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| Tips
to manage
your
list
effectively: |
- Create
relevant
custom
attributes
that
makes
more
sense
for
a
particular
list
- Capture
important
attributes
of
your
subscribers
for
better
management.
- Make
your
opt-in
forms
double
opt-in
to
increase
the
efficiency
of
your
list
subscribers.
- Define
multiple
statuses
for
your
subscribers
other
than
Active
and
Unsubscribed
and
assign
your
subscribers
to
one
of
many
statuses.
This
will
help
to
manage
your
subscribers
more
effectively.
- Have
some
list
hygiene
process
in
place
to
purge
your
list
occasionally
by
removing
idle,
bad
or
inactive
subscribers.
- Have
enough
data
about
subscribers
to
segment
and
target
them
properly.
This
will
let
you
send
more
relevant
messages
to
relevant
subscribers.
- Merge
lot
of
small
lists
to
one
bigger
list
for
easy
list
management.
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Segmenting for better targeting
& relevance
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| Segmentation
is one
of the
old
tactics
of basic
marketing
and
it allows
you
to improve
your
knowledge
about
customers
and
subscribers.
Segmentation
is an
ongoing
process
that
will
help
you
build
real
relationship
with
your
subscribers.
The
smaller
you
make
the
segment,
the
more
likely
you
are
able
to deliver
relevant
message. |
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| Segmentation
with
proper
data
capture
of your
subscriber
can
deliver
enormous
result
and
it's
possible
and
practical
with
email
marketing.
Segmentation
can
be broadly
categorized
under
3 groups
as follows: |
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- Demographics
(age,
gender,
location):
These
characteristics
make
more
sense
to
B2C
markets.
B2C
marketers
can
create
a
different
content
according
for
this
group
and
target
them.
- Preference
and
Interest:
Subscribers
with
similar
preference
and
interest
most
probably
act
alike.
- Behavioral
data:
This
is
the
best
segmentation
strategy
to
predict
future
because
subscribers
with
past
behavior
most
likely
repeat
it
in
the
future.
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| Segmentation
should
be a
view
to your
original
list
rather
than
creating
it as
a separate
and
independent
list.
This
is because
your
segments
should
be synchronized
with
your
current
list
data.
There
is a
high
chance
that
a subscriber
might
change
his
preference
that
is more
suited
to a
different
segment
that
has
his
latest
preference. |
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| Segmentation
done
on past
campaigns
will
provide
more
insight
in to
your
subscriber's
activity
and
helps
you
to target
them
properly.
This
is often
called
"Campaign
Response
Based
Segmentation"
where
subscribers
will
be segmented
based
on their
past
campaign
behavior. |
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| Campaign
Based
Response
Segmentation: |
- Subscribers
who
have
opened
your
email:
This
segment
shows
basic
interest
to
your
email
campaigns.
- Subscribers
who
have
clicked
your
email:
This
segment
shows
most
promising
subscribers
and
exhibits
some
sort
of
interest
in
your
email
campaign.
Identify
what
they
clicked
on,
how
often
they
clicked
on
and
send
relevant
targeted
messages.
- Subscribers
who
have
opened
but
not
clicked:
This
segment
shows
partial
interest
to
your
email
campaign
and
you
can
entice
them
with
a
better
offer
and
more
relevant
content
in
your
future
campaigns
to
make
them
click
on
your
campaigns.
- Subscriber
who
didn't
open:
This
segment
of
subscribers
didn't
show
any
interest
to
your
email
campaigns.
You
can
check
their
history
of
campaigns
sent
to
them
and
analyze
their
activity
on
each
of
them.
If
they
were
idle
on
most
of
your
email
campaigns
then
probably
they
are
not
interested
in
your
campaigns
any
more.
You
can
either
make
them
inactive
so
that
you
can
avoid
them
clicking
you
as
a
spammer
or
send
a
separate
campaign
to
all
these
subscribers
to
find
their
interest
in
your
campaigns
or
else
let
them
unsubscribe
from
your
list.
Again,
bigger
list
is
not
always
better.
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Building
Relevant Content is Possible
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| Businesses
realized
long
ago
that
personalized
and
relevant
content
receive
higher
response
rates
and
achieves
marketing
objectives.
With
email
marketing,
sending
personalized
and
relevant
content
is easy
and
possible.
However,
you
can
achieve
best
result
if you
have
captured
or mined
your
subscriber's
data
thoroughly. |
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- Capture
as
much
information
as
possible
about
your
subscriber
during
opt-in
forms
or
ask
them
to
provide
more
details
about
their
interest
and
demographics
using
preference
center
- Segment
your
subscribers
based
on
similar
interest.
- Mine
your
previous
campaign
subscriber
activity
to
find
out
their
interest
that
was
not
provided
by
them
and
segment
them
accordingly.
- Start
with
simple
personalization
techniques
to
complex
rules
based
segmentation
to
send
relevant
content.
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| Sending
relevant
content
is not
just
about
simple
personalization
by replacing
first
and
last
names
merge
tags
with
subscriber's
data
but
it's
about
attaching
relevant
piece
of content
based
on their
demographics
or past
behavior.
This
is often
called
"Dynamic
Content"
or "Dynamic
Campaigns"
where
the
marketer
assigns
few
areas
in a
content
to be
dynamic
and
let
the
email
marketing
engine
insert
relevant
content
to that
subscriber. |
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| How
to create
dynamic
campaigns: |
- Take
a
targeted
list
and
segment
the
list
into
multiple
groups
based
on
what
your
content
is
all
about.
It
could
be
a
simple
gender
based
or
a
complex
behavioral
based.
- Create
a
full
campaign
content
and
identify
blocks
of
content
that
will
hold
dynamic
content.
- Create
separate
piece
of
dynamic
content
that
is
either
block
of
text
or
call-to-action
image.
- Specify
rules
and
map
which
segment
should
receive
which
dynamic
piece
of
content.
Remember,
to
always
have
a
default
dynamic
content
if
any
of
your
subscribers
don't
fall
in
any
of
your
segments.
- While
creating
the
campaign,
indicate
where
these
dynamic
pieces
should
go.
- Test
with
different
permutation
and
combination
to
make
sure
your
subscribers
will
get
the
intended
content.
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