Privacy Policy

Revised & Posted as of February 21, 2015

Treselle Systems is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy. This policy covers the Treselle Systems corporate website and is applicable worldwide

Collection of your personal information

We will always tell you before we collect any Personal Information and inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your Personal Information include:

  • Registration for an account
  • Use of certain features of our products or services
  • Requesting service and support for our products or services
  • Placement of a transaction or order
  • Registration to attend a webinar
  • Participation in an online survey
  • Submission of an entry for a sweepstakes or other promotion
  • Participation in discussion groups or forum
  • Collaboration efforts
  • Registration to membership programs or newsletter subscriptions

Uses of your personal information

We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include:

  • To process your orders and deliver the products and services that you have ordered
  • To keep you up to date on the latest product announcements, software updates, system enhancements, special offers, and other information. This may occasionally include information from other companies about products and services that can add value to your Treselle Systems’ products and services.
  • To provide support and assistance for our products and services
  • To provide the ability to create personal profile areas and view protected content
  • To provide customer feedback and support
  • To provide contests, sweepstakes, or other marketing or promotional activities on Treselle.com or affiliate websites. Personal Information may be collected to administer those programs.
  • To provide contests, sweepstakes, or other marketing or promotional activities on Treselle.com or affiliate websites. Personal Information may be collected to administer those programs.
  • To support recruitment inquiries
  • To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To allow you to forward information to another individual such as a friend or co-worker. Treselle Systems does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
  • To meet contract obligations

Accessing and updating your personal information

We need your help in keeping the Personal Information you have shared with us accurate and up to date. Please notify us of any changes to your Personal Information.

If you are a registered user, you may make these updates yourself online via the ??? link. You may also make these updates or request deactivation of your Treselle Systems account by sending an email to privacy@treselle.com

Aunsubscribing

Each email newsletter includes instructions on how you can unsubscribe from that particular mailing.

You may also unsubscribe from Treselle System’s various newsletters by sending a letter, including your name, email address, and the title of the marketing material you wish to unsubscribe from to:

Treselle Systems, Inc
900, E. Hamilton Ave, Suite #100
Campbell, CA – 95008,
USA.

Non-personal/anonymous information collection

In some instances, Treselle Systems may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information.

In addition, by using some of our products or services, anonymous network information may be transmitted back to us such as: the health of our products and types of devices attached to the network. This information is transmitted back to us so we can determine how users are interacting with our products, to assist us with improving our products, and to provide alerts via the product as to available software updates/upgrades.

Sharing your personal information

We do not sell or rent your personal information to third parties for marketing purposes unless you have granted us permission to do so.

We may share your Personal information within Treselle Systems or any of our worldwide subsidiaries for purposes of data processing or storage.

We may also share your Personal information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We only provide these third parties with the minimum amount of Personal information necessary to complete the requested service or transaction, and the third parties are not permitted to use your Personal information except for limited purpose of completing the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your Personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share Personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Treselle Systems terms of use, or as otherwise required by law.

While navigating Treselle System’s web site you may be directed to content or functionality that is hosted by a third-party supplier, not on treselle.com. This is typically done to host special events, such as contests. When information is collected on behalf of Treselle Systems exclusively, Treselle Systems’ privacy policy will be referenced on the site and will govern how your information is used. For other, non-Treselle Systems sites, the site owner’s privacy policy will be referenced. It is Treselle Systems’ practice to require such suppliers to handle information in a manner consistent with Treselle Systems’ privacy and security policies.

We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.

Security of your personal information

Treselle Systems is committed to protecting the Personal Information you share with us. Our production servers, which hold your personal information, are hosted with a hosting provider in US. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies

Like many websites, Treselle Systems uses technologies, such as cookies, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

Cookies are small text files placed in the “Cookies” folder on your hard drive and allows Treselle Systems to remember you whenever you visit our website www.treselle.com. A cookie cannot read personal data off your hard disk or read cookie files created by other sites. The only Personal Information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns, and to merge this info when you register. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may browse most of Treselle Systems’ website without accepting cookies from Treselle Systems; however, some website functionality may be lost by disabling cookies on your computer. Other Treselle Systems’ web pages, particularly those, which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.

If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.

Linked websites

Our websites may provide links to other third-party websites, which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit.

Children’s privacy

As an email service provider and software-consulting firm, Treselle Systems does not knowingly contact or collect personal information from children under the age of 13. If you believe that we have mistakenly or unintentionally collected personal Information on a child under the age of 13, please contact us at privacy@treselle.com and we will delete that data from our systems. Treselle Systems encourages parents and guardians to go online with their children.

Please visit the FTC’s website for more tips on protecting children’s privacy online.

Sale of Business

In the event of a sale of Treselle Systems to another entity, substantially all of our assets and any information we have collected about users of our site may be transferred to such entity as one of the transferred assets. Also, if any insolvency or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Transfer of personal information

We may transfer your Personal Information to Treselle Systems in the US, to any Treselle Systems subsidiary worldwide, or to third parties acting on our behalf for the purposes of processing or storage.

Questions/Comments?

Should you have any privacy-related questions or comments related to this privacy policy, please send an email to privacy@treselle.com

Policy updates

Treselle Systems may amend this privacy statement from time to time, and at any time. We will post a notice whenever this privacy statement is materially changed. Your continued use of the Treselle Systems’ website after any change will signify and confirm your assent to those changes.

Last update: February 21, 2015